Terms of service
1. ACCEPTANCE OF TERMS
1.1 The following terms and conditions govern all use of the https://noorashamsijewellery.com website (the "Site") and the services available on the Site (together, the "Service"). The Service is owned and operated by Noora Shamsi Jewellery. The Service is offered subject to your acceptance, without modification, of all the terms and conditions contained herein and all other operating rules, policies and procedures that may be published on this Site by Noora Shamsi Jewellery from time to time (together, the "Terms of Use").
1.2 Noora Shamsi Jewellery reserves the right, at its sole discretion, to modify or replace any of these Terms of Use at any time. It is your responsibility to check the Terms of Use periodically for changes. Your continued use of the Service after any changes are posted constitutes acceptance of those changes.
2. ABILITY TO ACCEPT TERMS OF USE
2.1 You affirm that you are either over 18 years of age or have legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set out in these Terms of Use, and to abide by and comply with them.
3. SITE ACCESS
3.1 You are responsible for all access to the Site using your internet connection, even if the access is by another person.
3.2 We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available or error-free. The Site may be unavailable during periods when we are implementing upgrades or carrying out essential maintenance.
4. ACCESS TO THE SITE OUTSIDE THE UAE
4.1 We make no promise that the materials on the Site are appropriate or available for use in locations outside the UAE. Accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access the Site from elsewhere, you do so on your own initiative and are responsible for compliance with local laws.
5. YOUR USE OF THE SITE
5.1 Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the rules of conduct set out in these Terms of Use, and you agree that you will not:
5.1.1 Use the Site for any fraudulent or unlawful purpose;
5.1.2 Use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others' privacy rights or rights of publicity;
5.1.3 Impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site, or express or imply that we endorse any statement you make;
5.1.4 Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, or violate any requirements, procedures, policies or regulations of such networks;
5.1.5 Transmit or otherwise make available in connection with the Site any virus, worm or other computer code that is harmful or invasive, or that may or is intended to damage the operation of, or monitor the use of, any hardware, software or equipment;
5.1.6 Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purpose any portion of, use of, or access to the Site;
5.1.7 Remove any copyright, trademark or other proprietary rights notice from the Site or materials originating from the Site;
5.1.8 Frame or mirror any part of the Site without our express prior written consent;
5.1.9 Create a database by systematically downloading and storing Site content;
5.1.10 Use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of, and solely to the extent necessary for, creating publicly available searchable indices of such materials in connection with each operator's public online search service.
5.2 We reserve the right to revoke these exceptions either generally or in specific instances.
6. FEES, PAYMENT AND RETURN POLICY
6.1 Certain products offered by or on behalf of Noora Shamsi Jewellery through the Site require payment by you ("Products"). You shall pay all applicable fees, as described on the Site, in connection with the Products you select. All fees are in UAE Dirhams (AED) unless otherwise stated on the Site. Payment can be made by Visa, Mastercard, American Express, Apple Pay, Google Pay, bank transfer or any other method clearly advertised on the Site from time to time. Noora Shamsi Jewellery reserves the right to change its prices, and to introduce new charges, for the Products at any time. Purchases made after such changes are posted on the Site constitute your acceptance of any new or increased charges.
6.2 For orders shipped outside the UAE, product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Import duty or tax costs will be invoiced to you directly, and payment of these is necessary to release your order from customs on arrival. We are unable to advise what this amount may be.
6.3 Purchases are subject to the Noora Shamsi Jewellery Delivery and Return Policy.
7. ORDERS
7.1 All orders are subject to acceptance and availability. Items in your shopping basket are not reserved and may be purchased by other customers.
7.2 Noora Shamsi Jewellery offers products for sale that are in stock and available for dispatch. Occasionally, however, we may be awaiting shipments from our suppliers. You may choose to register your email address to be notified when the selected item becomes available.
7.3 If you have registered your email address for notification of the arrival of a specific product featured on the Site, we will attempt to notify you by email within 48 hours of the product becoming available. Please be aware that certain products in particularly high demand may sell out during this period.
7.4 Noora Shamsi Jewellery will store a record of your transactions for a minimum of one year.
8. ACCEPTANCE OF YOUR ORDER
8.1 Once you have placed your order, you will receive an email acknowledging its details. This email is not an acceptance of your order, only a confirmation that we have received it.
8.2 Unless you cancel your order, acceptance and completion of your order take place when we email you to confirm the goods have been dispatched. Neither our third-party payment processor nor our nominated courier has the authority to accept an order on behalf of Noora Shamsi Jewellery.
8.3 We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or withdrawn, or that you do not meet the eligibility criteria set out in these Terms of Use.
8.4 We may also refuse to process, and therefore accept, a transaction for any reason, or refuse service to anyone at any time, at our sole discretion. We will not be liable to you or any third party for withdrawing any merchandise from the Site, whether or not it has been sold; removing, screening or editing any materials or content on the Site; refusing to process a transaction; or unwinding or suspending any transaction after processing has begun.
9. PROMOTION CODES
9.1 Promotion codes are non-transferable and have no cash alternative. They cannot be used in conjunction with any other promotion code or offer, and must be redeemed by the date published, if provided.
10. PRIVACY
10.1 Your Noora Shamsi Jewellery account information is protected by a password for your privacy and security. You are responsible for preventing unauthorised access to your account and personal information by choosing and protecting your password appropriately, and by limiting access to your computer and browser by signing out after you have finished using your account.
10.2 Noora Shamsi Jewellery endeavours to keep user account information private. However, we cannot guarantee the security of user account information. Unauthorised entry or use, hardware or software failure and other factors may compromise the security of user information at any time.
11. THIRD-PARTY WEBSITES
11.1 The Site may provide links to other websites and online resources. We are not responsible for, and do not endorse, such external sites or resources. Your use of third-party websites and resources is at your own risk.
11.2 You may create a link to this Site, provided that:
11.2.1 The link is fair and legal and is not presented in a way that is (a) misleading or could suggest any type of association, approval or endorsement by us that does not exist, or (b) harmful to our reputation or the reputation of any of our affiliates; and
11.2.2 You retain the legal right and technical ability to remove the link immediately at any time, following a request by us to do so.
11.3 We reserve the right to require you to remove any link to the Site at any time, and you shall comply immediately with any such request.
12. INTELLECTUAL PROPERTY
12.1 You agree that all content and materials delivered via the Service or otherwise made available by Noora Shamsi Jewellery on the Site are protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. Except as expressly authorised by Noora Shamsi Jewellery in writing, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from such materials or content. You may, however, print or download a reasonable number of copies of the materials or content on this Site for your own informational purposes, provided that you retain all copyright and other proprietary notices contained therein. Systematic retrieval of data or other content from this Site to create or compile, directly or indirectly, a collection, database or directory without written permission from Noora Shamsi Jewellery is prohibited.
12.2 Reproducing, copying or distributing any content, materials or design elements on the Site for any other purpose is strictly prohibited without the express prior written permission of Noora Shamsi Jewellery. Use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited. Any rights not expressly granted herein are reserved.
12.3 Unless otherwise indicated, these Terms of Use and all content provided by Noora Shamsi Jewellery are protected by copyright.
12.4 The Noora Shamsi Jewellery name and logo, as well as page headers, custom graphics, buttons, images and other content on the Site, are subject to trademark, service mark, trade dress, copyright and/or other proprietary or intellectual property rights or licences held by Noora Shamsi Jewellery or its licensors, suppliers or partners. Other trademarks, product names and company names or logos used on the Site are the property of their respective owners. Except as expressly authorised, the use or misuse of any trademarks, trade names, logos, images, graphics or content from the Site is strictly prohibited.
13. LIMITATION OF LIABILITY
13.1 We provide the Site on an "as is" basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:
13.1.1 All conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and
13.1.2 Any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site.
13.2 The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under UAE law.
14. INDEMNIFICATION
14.1 You agree to defend, indemnify and hold harmless Noora Shamsi Jewellery, its affiliates and their employees, contractors, officers, directors and representatives from all liabilities, claims and expenses, including legal fees, that arise from your use or misuse of the Service.
15. INTERNATIONAL USE
15.1 Noora Shamsi Jewellery makes no representation that the content is appropriate or available for use in locations outside the UAE, and accessing the Service is prohibited from territories where such content is illegal. If you access the Service from other locations, you do so on your own initiative and are responsible for compliance with local laws.
16. COLLECTION OF PERSONAL INFORMATION
16.1 We may collect and use information about you in accordance with our Privacy Policy.
17. DURATION OF TERMS
17.1 These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site, you will not have the right to bring claims against us or our affiliates with respect to such termination, and we and our affiliates shall not be liable for any termination of your access to the Site.
18. INTEGRATION AND SEVERABILITY
18.1 These Terms of Use are the entire agreement between you and Noora Shamsi Jewellery with respect to the Service and use of this Site, and supersede all prior or contemporaneous communications and proposals, whether oral, written or electronic, between you and Noora Shamsi Jewellery with respect to this Site (excluding the use of any software that may be subject to a separate end-user licence agreement). If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms of Use otherwise remain in full force and effect.
19. MISCELLANEOUS
19.1 These Terms of Use and the Service contemplated hereunder are personal to you and are not assignable, transferable or sub-licensable by you except with Noora Shamsi Jewellery's prior written consent. Noora Shamsi Jewellery may assign, transfer or delegate any of its rights and obligations hereunder without consent. All waivers and modifications must be in writing and signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture or employment relationship is created as a result of this agreement, and neither party has any authority of any kind to bind the other in any respect. In any action or proceeding to enforce rights under this agreement, the prevailing party will be entitled to recover costs and legal fees. All notices under this agreement will be in writing and will be deemed duly given when received if personally delivered or sent by registered mail with return receipt requested; when receipt is electronically confirmed if sent by email; or the day after it is sent if sent by a recognised next-day delivery service.
20. GOVERNING LAW
20.1 These Terms of Use are governed by and construed in accordance with the laws of the United Arab Emirates, and the courts of Dubai will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.
21. CONTACT
You may contact Noora Shamsi Jewellery at info@noorashamsijewellery.com or +971 56 497 7233.